Frequently Asked Questions

Our fully licensed and insured experts answer commonly asked plumbing questions in Ottawa and nearby areas like Nepean, Orleans, Kanata, and Osgoode. Call if you have more concerns!

At Plumbing Now, we believe in giving our clients in Ottawa, ON, the best possible service from start to finish. Many in the area trust us because we offer straightforward, flat-rate pricing, on-time service, and a satisfaction guarantee. We’re also a very pet-friendly company that leaves treats behind for your furry family members.

Another part of our excellent service is providing our clients with answers to their concerns. Let’s go over some of them below.

A 40-gallon unit will work for a family of four, while a smaller home may only need a 30-gallon unit. Our water heater service team is always happy to assess your home and provide you with a recommendation.

If your sump pump runs constantly, it may stem from a stuck float switch. Try gently tapping the side of the sump pit to fix this component.

Another possibility is a clogged discharge pipe. Inspect it and remove any debris that may be causing the blockage.

As a last resort, we recommend scheduling a sump pump service. Our trusted plumbers can quickly diagnose and resolve the issue.

Your water heater’s current output may not be able to keep up with your increased water usage. It could also be a sign of unit damage or another issue. Our team can service all brands, so don’t hesitate to call us for an assessment.

You can also consider switching to a tankless water heater and save on energy costs while never running out of hot water again.

As a general rule of thumb, we recommend scheduling drain cleaning at least once a year and getting your sewer lines cleaned every two years. Remember that it depends on several factors, including the type of plumbing system you have and the amount of use it gets.

Drain cleaning is the process of removing superficial blockages and buildup from your drains, while sewer line cleaning is the process of clearing obstructions from deep within your sewage system.

Follow these steps to restore your property’s water pressure:

  • Change old fixtures
  • Clear out your aerators
  • Fully open your main water line
  • Adjust your pressure regulator valve

Call us for same-day service if the water line problem persists. We work with all products and brands.

Are you dealing with a plumbing emergency? We have an after-hours service for our customers’ convenience! Our skilled professionals will use the latest technology and techniques to fix your problem in a jiffy!

If you have more questions, please call 613-722-8887. Our team at Plumbing Now is always ready to assist our clients in Ottawa, ON, and throughout the surrounding areas of Nepean, Kemptville, Stittsville, and Kanata.