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Ottawa Plumber Testimonials


Overall Rating / 10 Total 1st-Party Reviews

5.0 Out of
5 Stars

Plumbing Now

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5.0 out of 5 stars
review from Google
- August 3, 2018

We had our sewer pipes completely replaced under the basement floor of our house by Plumbing Now. Our whole experience with this company has been excellent from start to finish. The team was very patient and polite with all our questions and concerns. For a major sewer renovation, they were as tidy and clean as they possibly could! Thank you Denis, Dot and the team for treating our house as their own!!

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5.0 out of 5 stars
review from BBB
- February 7, 2018

Plumbing Now Mechanical has been our plumber of choice for many years now. From the moment you place a call to the business office, your concerns are professionally and courteously addressed by the kind and caring business **************. The wait time for an appointment with one of the plumbers is minimal. We have greatly appreciated the excellent, professional and knowledgeable service we have received from Plumbing Now any time we have had plumbing issues. We highly recommend Plumbing Now Mechanical!

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5.0 out of 5 stars
review from Google
- May 1, 2017

Clear pricing and great service.

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5.0 out of 5 stars
review from Google
- May 1, 2017

Great service. The plumber did a great job, quickly and neatly and outside tap problem was resolved very quickly. Very happy with this service

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5.0 out of 5 stars
review from Google
- May 1, 2017

Plumbing Now was prompt and extremely professional. Their plumber walked me through the ins and outs of our new softener and iron filter system with simple yet precise direction. Would highly recommend their services!

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"Mark did an excellent job thank you. He was pleasant, explained things and answered my questions thoroughly. His work was fast, efficient and neatly done including cleaning up the work area when he was done.

The sink has never drained better since owning the house for over 25 years.

Thanks again. You can post the above as you wish or send me a link to where you want it posted and I will see what I can do."

- Chuck Weeks - Nepean, Ontario


"The purpose of my writing you is to let you know how pleased I was with the service I received from your company recently. From the very first call I made, which was received by a lady I only know as DOT, to the completion of the project, which was carried out by Marc Legault, the service was first class. I couldn't let this experience go by without letting you know.

Oftentimes we are very quick to criticize when things go wrong but my experience with your staff at Plumbing Now was exemplary and I wanted to let you know that; they are to be commended. It is staff like this that make a company successful. Thank you."

-Daphne Abela


"In the last week Plumbing Now has provided services of underground plumbing, in wall roughing as well as finish installation for several of our projects. Pricing, service and workmanship are professional and reliable. We are quite pleased to work with all staff and very satisfied of the services rendered by Plumbing Now."

-GEM+M Construction Inc.


"We have used Plumbing Now on several occasions, from installing a new bathroom in our basement to faucet replacement and emergency leak repairs. We find their service to be quick, reliable and the prices very competitive. The on site staff is always professional and courteous. "

-Ralph Brune


"To date we have used Plumbing Now's services three times - 2 for blocked drains and 1 for the installation of a water line to our fridge. Service was always well done, very efficient and most of all very friendly and professional."

-Mathieu Louis-Seize


"I had a blocked main drain and with 5 people in the house I needed this fixed as soon as possible. I called around to a few local companies and could not get anyone to come out for a while, the excuses varied but the results were the same. I found this company and decided to give them a call. The phone was answered by Very Polite and knowledgeable staff who understood my dilemma and said they would send someone out right away . 40 minutes later there was a very Polite and well dressed man at me door who looked at the problem, gave me a price up front to fix it and In no time we were back up and running, he cleaned up after himself and even wore boot covers to protect my floors. I would recommend this company to anyone and I for one will be using them again. Great Service and Great Price."

-Mike Ketchum


"Great company with quality service and great pricing. Would definitely recommend."

-Nichole Musgrove


"Plumbing now has always been a lifesaver! Dot and Denis are always so helpful and friendly. Thank you!"

-Jen Cousens


"We had Plumbing Now as the contractor for our basement finishing. The project started with an unfinished basement, and Plumbing Now installed the piping and fixtures including a shower spa with linear drainn, toilet and sink.. We were particularly concerned about the noise from the sump pit, and Dennis was able to recommend a silent check valve, which has been working really well. Dennis and his team were professional, helpful, and accommodating of an extremely delayed schedule by our general contractor. We had one small problems with plumbing on the project not which was caused by Plumbing Now (other contractor damaged plumbing), but they helpfully came the next day to fix the problem. We will definitely be calling this firm again he next time we need plumbing work done."

-Lawrence Cynthia Ko


"I've used Plumbing Now 3 times so far for plumbing needs for 2 bathroom renos and some minor work in the kitchen. Their service technicians have always been professional, courteous, and provided me with quality workmanship and advice. Great service and great price. I'd highly recommend them."

-Eric Bourbonnais


"Dealing with Plumbing Now was by far the easiest trade I dealt with in opening up my store. I sourced out 4 different companies, and Denis was by far the most professional. He was always available to discuss any issues during the whole process. He coordinated and dealt directly with the building inspector eliminating any stress on my part. He followed dates strictly and finished the work on time and budget. I would highly recommend Denis and Plumbing Now for any commercial plumbing related work and I plan on using him again in the future."

- M. Holland


"Thank you for meeting our plumbing needs. We have found Plumbing Now to be a great dependable company to call when plumbing is required. Three cheers for Marc a very efficient, knowledgable & personable plumber. He solved both our plumbing problems with fast and keen insight, clearly defined the facts of the problem and exactly how the problem would be dealt with. We have confidence in their abilities."

- P.W. , Ottawa


"Denis & staff did a fantastic job. Denis patiently answered all our plumbing questions in a concise and easy to understand manner. He made design suggestions that were much better than what we had envisioned and as a result our basement renovation plans were greatly improved from our original idea. Denis' plumbers installed all our plumbing for the project on time and under budget and were highly professional from start to finish. We would highly recommend Denis and his company to anyone and will only use him for any future plumbing jobs."

- Charles and Margaret Burnside


"To Denis, Recently Plumbing Now undertook an unusually challenging job at our house and did so with an impressively friendly, can-do approach.  From first communication through to the post-job follow-up, I found all staff to be both professional and personable. One especially noteworthy quality is the way employees take the time to actually listen to clients’ specific concerns. Highly, highly recommended."

- Robert A.


"Here it is... Plumbing Now has provided pleasant, reliable and prompt service to our calls, which are typically urgent and in need of an immediate response. As landlords, we make more use of plumbing services than the average individual, and we hope to continue making use of their efficient services in the years to come."

- E. Schubert.


"Hello Denis,  

Just wanted to again thank you and your excellent team for all the services rendered and consultations provided. The plumbing issues and challenges we faced in our home were no doubt a concern to us, especially since the initial renovations (only done a few years ago) were less professional than expected. Your time and efforts in attempts to resolve and find appropriate solutions provided us assurances and confidence. It is evident that your team members (Mark, Paul and Ron) are all professional trades representatives, with a special thank you also to Mark. We look forward to renewing contact in the future and we highly recommend your services with confidence to other home owners. Thank you again Denis for all your attention, time and dedication. It is very much appreciated."

- Boris & Sandra


"I would like to take this opportunity to thank Marc who came to my home on Thursday, 11 April 2013, to install a battery back-up sump pump system. He was punctual, arriving as scheduled, and was courteous throughout the time he was on site. He investigated the job and provided a well explained breakdown of the costs. He kept the work area clean and ensured that all of the material was removed before leaving the site. Marc is a very good representative for your company and if I have any more work to be done at my home, I will not hesitate to call your company again." - J. Radford, Clarence Creek, ON


"Your technician, Peter, was a most professional gentleman. His promptness, excellent workmanship and mannerism will not be long forgotten. I will recommend your company to anyone who needs a plumber." - Donna Cleland


"Mike went out of his way to be helpful.He arrived promptly. He was courteous, polite, respectful, professional and obviously took pride in his work and cared about us. We would not hesitate to recommend Plumbing Now." - Clayton Peters


"I have praised the quality of your work to my friends. Your number will be one that we will confidentaly call when we need a plumber." - Kathlyn McMillan


"We are very pleased with the service that the good people at Plumbing Now provided to us during the recent cold snap. Our pipes froze and we contacted Plumbing Now at midnight. They were very courteous, and advised us as to how to prevent a possible catastrophe overnight. They arrived promptly the next morning, on time, as promised. The plumbers were very knowledgeable, and professional. They kept us informed during the entire process and were very good about the clean up after the work was done. The cost was very reasonable, and was as quoted to us prior to the commencement of the work. All in all we are very happy with the service that Plumbing Now has provided to us."

- Kathy & Sherief Massoud


"The service provided was excellent. Right from the person answering the phone to the service that repaired my faucets. He was very courteous and pleasant as well as efficient. A job well done. " - Mr. B

If you are looking for an experienced Ottawa plumber then please call 613-274-7555 or complete our online request form.